One change travels across the floor.
5 separate vendors
1 WurkSpaces track
- 6 failure points
- One coordinated plan
- One accountable lead
Scroll
Why do office fit-outs run late and over budget?
Office fit-outs run late where one change has to travel across the whole floor.WurkSpaces coordinates all 8 systems on one drawing set, before anything is ordered.
The 5 changes below are the ones that travel furthest.Under them are the 6 points where coordination usually fails.
One change travels
What moves when something on the floor moves?
| What changes | What else can move with it |
|---|---|
| A workstation moves. | Power and data may have to move with the furniture. |
| A meeting room changes. | Lighting, cooling, acoustics, AV and cabling can all be affected. |
| The ceiling closes too early. | Late cabling or services can force finished work to be opened again. |
| Two contractors need the same area at the same time. | Someone has to sequence the work before either trade loses time. |
| One vendor finishes. | Their package can be complete while the office is still not ready. |
Individual completion is not the same as office readiness.

The 6 failure points
Where a fit-out run by separate vendors fails, and where the same point is held instead.
- Left to you
Dependencies not resolved
Two trades need the same week on site, and neither one gives way.
Held in the planDependencies resolved in the plan
The 2 trades are sequenced in the plan, before either one is booked.
- Left to you
Power does not match furniture
Desks arrive, and the power points sit in the wrong place.
Held in the planPower set out with the furniture
The power layout is drawn from the furniture plan, so the points land right.
- Left to you
Screens arrive after the ceiling closes
The ceiling is opened again to run cabling that was planned too late.
Held in the planScreens planned before the ceiling closes
Cabling is run while the ceiling is still open, in one sequence.
- Left to you
A drawing change misses a vendor
One team builds to the old drawing, and the rework is found on site.
Held in the planOne drawing set, changed once
A change is made once, and every trade builds from the same drawing.
- Left to you
Responsibility becomes unclear
Each vendor has finished their part, and the problem is still yours.
Held in the planOne project lead stays responsible
One lead answers for the floor, from the plan to the handover.
- Left to you
Corrections continue after handover
The floor is handed over, and small fixes carry on for weeks.
Held in the planCorrections closed before handover
Snags are closed by our team, and the floor is handed over finished.
Problems still happen on a floor. The difference is that we resolve them, not you.
Who holds the plan
One named project lead holds the coordinated drawing set, from the first survey to handover.A change is recorded with its cost and its effect on the programme before it is built.

Common questions
The questions buyers ask about delay and accountability.
Who coordinates HVAC, electrical, furniture, AV and other contractors?
We do. All 8 systems sit under one WurkSpaces contract with one project lead.
That coordination is the work we are being paid to do. It happens on the plan before it can happen on site.
How are changes handled once execution has started?
A change is priced and dated in writing before it is built.
You see what it costs and what it does to the handover date, and then you decide.
How do you track the project schedule?
The programme is set at the plan stage and reported against for the life of the project.
Slippage is reported when it is visible on the programme, not when it becomes visible on site.
What happens after handover?
Everything is installed, tested and switched on before the floor is handed over.
Snags are closed by the same team that built the floor, not passed to a separate service contractor.
Who is responsible if the handover date is missed?
WurkSpaces is. One contract carries one project lead and one date, so one party is answerable for it.
What the contract says about a missed date is agreed in writing before any work starts.

Two ways to start
We have enough to start
Send the floor plan, the approximate headcount and the target date.
We are still working it out
Organise the requirement, the responsibilities and the open decisions first.